Contact
How can we help?
Questions about access, payment, refunds or your data? Write to us and a real person will answer.
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Response time
Within 2 business days
We reply by email
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Responsible
Rafaela Samya
São Paulo, SP, Brasil
What to include in your message
- The email address used in the purchase.
- The order number, if you have it.
- What happened and, if possible, a screenshot.
Common topics
- I paid and did not receive the access email: check spam first, then write to us.
- I want to use the app on another device: open the link from the purchase email on that device.
- I want a refund: see the Refund Policy; within 7 days you get it back in full.
- I want to see, correct or delete my data: see the Privacy Policy.
What we cannot do
We cannot give individual medical or nutritional advice. For personal health questions, please talk to a doctor or nutritionist.